Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

ORDERING PROCESS
All our quality products are sourced individually from global suppliers as soon as you place an order.  We don't store any of our items in a warehouse, which means, low overheads, so we pass these savings on to you with our low prices. Because we don't store our items in bulk, delivery may take longer, so please order in good time.  Most products will be delivered within 2 weeks, but please allow up to 4 weeks.
 
All our products are shipped from separate suppliers so you might receive different packages, which is why your shipping times may vary.
 
We advise that delivery times may be impacted by customs procedures, lengthening the time taken to receive the product and occasionally incurring a customs charge.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 2 and 4 weeks to arrive at their destination but can take longer from time to time.

* Please note, we cannot guarantee shipping timeframes as they are managed by USPS and out of our control. Because of this, we only offer refunds for items lost in transit after 30 days from your date of purchase.